When you invest in an ERP solution, you have to be confident that the needs of your business can be met immediately and as those needs change through time.
Diagonal currently works with over 100 clients across the world providing a range of 24x7 application management services from our offices in the UK and the USA. Whilst we’ve enjoyed many years success in supplying support services, we are always listening to our clients and continuously improving our ITIL (Information Technology Infrastructure Library) based support processes. We take great care to work in partnership with our clients and have many relationships which are now entering a second decade.
What is our approach?
Many of our clients retain “in-house” teams who work in partnership with us to provide seamless support to their internal customers. Others have fully “outsourced” the management of their ERP solution to us including:
- The provision and maintenance of hardware
- Application monitoring and alert management
- Access management
- Change and problem management
Whatever your support needs are, talk to us and we will help you find a solution. By engaging with Diagonal you can enjoy:
- A friendly, responsive and flexible service
- Access to expert advice and niche consulting skills
- 24x7 global support
- A good night’s sleep!
Proven track record
We are proud of our reputation as an excellent support service provider and have long term relationships with many clients including EMI, Huntsman Corporation, Cofely, Honeywell, Home Retail Group, CPG Logistics, Greenwood Air Management, SABMiller, Mercury Engineering, Elster Group, Warner Brothers, Tarmac Group and DuPont Corporation.